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News, Tips and Information

News, Tips and Information

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Help Me to Help You

If you are seeing the message “Slider only available in stretch mode”, that means that in a prior (very old) version of JyotishTools Pro you selected “stretch mode” in the Settings. It seemed to stick around even it is no longer part of Settings and the drawing of the chart is dependant on how much space is given for it. Note that users who never had the older version of Pro won’t see this error.

This particularly occurs with the iPhone (Windows and iPad work differently). To my knowledge it does not occur on Android phones.

To temporarily fix it the old preference needs to be overwritten. To do this:

  1. Be sure to back up your charts (perhaps a good idea to do this anyway maybe once a week) by selecting Export Charts from Utilities in the menu.
  2. Uninstall and reinstall JyotishTools Pro (no you won’t be charged again for it). This will overwrite the preferences that had the “stretch” setting in it. Also you might want to make note of your settings (maybe a screen shot) since ones you like may need to be set again.
  3. Import your backed up charts.

That should take care of the problem. In an update I have made it gets rid of the message altogether and the transit slider should work as desired. Problem was that descriptions didn’t say it was the stretch mode warning but but that the slider didn’t work. That’s where you need to help me to help you. Especially on Apple’s OS version 26 with the new graphics the slider knob is a bit large compared to the Android or Windows version. Some users pressing down on it made the whole page move rather than the slider position.

The update would have been available by now except that Apple for some unknown reason decided to change the way that apps are published to the App Store. And the new way is buggy and has caused delays in updating the app on the AppStore.

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Privacy Policy

JyotishTools.com does not collect any personal data on our website. The Microsoft Store, Google Play, Apple iTunes and Amazon both have their own Privacy Policies so refer to those when ordering from them.

The Online Horoscope does not store any personal information on the website

Android apps only make limited use of permissions so that app licensing, GPS and online help will work. Storage and access to external memory is for storing horoscopes, pictures of charts for your use and access to atlases. GPS or Location is limited to finding your present location for current transits.

Some of our apps include a contact form which does collect the platform, device model and OS version running the app which is sent along with the user message. This expedites supporting the user's help request.

This privacy policy is subject to change without notice and was last updated on Mar 25th, 2026. If you have any questions feel free to contact us directly at support@jyotishtools.com.