Be sure to unblock support@jyotishtools.com if you email us and want a reply. Unfortunately like most small software developers we do not have resources for phone support.

JyotishTools and Tropical Skies

Update or install may crash when first run on some devices. If so just run again and it should work. If not contact support.

JyotishTools Pro Saving Bhuktis as Text

Saving Bhuktis as Text is only available if English or Sanskrit is selected in Settings. Glyphs cannot be saved as text since there is no standard way to display them.

JyotishTools Pro Android 1.16 House Signs

Version 1.16 for Android phones accidentally shipped with House Signs glyphs on for Northern charts (as well as Northern Hybrid) as the default. If you want house sign numbers just go to Settings and switch off House Signs. This does not effect the tablet version.

Android Activation Hang

Important! If any of your JyotishTools Android apps are stuck in “Activating…” you need to install the latest version of Google Play (version 10.7.19 or higher) as there was a bug in the version Google released early July 2018. This has impacted many apps available from Google Play.

JyotishTools Pro

Since JyotishTools Pro is a cross platform app available on both Windows 10 and Android support information will be found on the desktop support section.

Tropical Skies crash with version 160. Solution update to 161.

This was due to Auto Backup trying to backup Google Maps which has no support for that. Auto Backup has been removed from the app. It’s only use would have been for your Settings and any default location. You can still backup these up from the menu under Backup/Restore. If you move to a new device then supposedly the settings will get restored automatically. However the reliability of this may vary from device to device.

New to Android?

You might have noticed you don’t get much of any kind of manual with today’s mobile devices. The idea is you should “explore” and you’ll soon learn how it works. Back keys or buttons (hardware or software) will take you one screen back like the way a browser works. If you are at the top screen then it takes you out of the app.

The Home key or button move the app off screen but not exit it. Doing this when you intend to close an app may result in running out of memory.

JyotishTools Android – Google Play

There are two different installations for JyotishTools on Google Play. Devices with screens less than 10” will get a portrait (taller than wide) layout. While those with 10” screens of 1280x720 or more will get a landscape (wider than tall) with all info on one screen. Some folks want that on 7” screen but it would be difficult to navigate smaller widgets. The 10” version is not available on Amazon’s App Store.

JyotishToolsAE – Amazon

Amazon’s Kindle Fire devices are just the basic Android API and do not include Google Apps including Maps. Though Amazon has their own Maps they only work on Kindle Fire devices so they are excluded from JyotishToolsAE. Since the large atlas is available Maps are less likely to be used.

Tropical Skies – Google Play

There is only one installation of Tropical Skies Astrology on Google Play. Though principally portrait rotating the device will show the chart and aspects in landscape.

Tropical Skies AE – Amazon

Like JyotishToolsAE does not include Maps.

Using GPS

It may take up to two minutes to get coordinates from satellites depending on where you are.

Google Play licensing

If you downloaded and installed JyotishTools or Tropical Skies you will still need to be connected to the Internet for the app to register when first run. It will check again later outside of Google Play’s refund window for final registration. Keep that in mind if you are planning to go someplace where you won’t have an Internet connection.

Moving to new device

Android apps are single device licenses. Though Google has a way to put the data from our apps in the cloud during transition this is a rather new feature and I’m not sure everyone wants their horoscope databases in the cloud. Currently your charts are in either JTCharts.db or TSCharts.db in the JyotishTools folder and can be moved using file utilities on Android to a location you can download or even email for installation on your new device. These databases are not deleted when you uninstall the app.